Shipping Delivery Policy

1.Where does ENOVATE ship to?

We ship around the world Malaysia with FedEx courier.

2. How much is the shipping cost?

Shipping charges will be automatically calculated once you enter your address.

3. When will my order be shipped?

Our products are shipped from Shah Alam, Selangor, and typically delivered within 3 days. You will get a shipment and tracking notification email as soon as your parcel is on its way. If your order does not arrive by the scheduled date, kindly contact the courier service provider with the tracking ID provided or speak to our friendly customers service for assistance.

4. I need the order fast, can I pick it up from you?

We have automated all international shipment transactions, so self pick-up is not available. However, if you require ex-works delivery or need to order in bulk quantities, please contact us for special arrangements.

5. Why is the tracking number not showing up on the system?

Courier companies typically take 24 to 48 hours to update and reflect the tracking status. Therefore, don’t worry if you don’t see the delivery status on the first day of shipping. If you have difficulty tracking your parcel, please contact us for assistance.